Manage assignments
Keep your team organized and on track.
CONNECTED FIELD SERVICE
A helping hand.
Every step
of the way.
From the first call to a job well done — a connected workspace for people who care.
Simplify operationsHappier customersMore time for what matters
New job assigned
Boiler inspection
Today, 10:00 AMOn my waySimulated ETA · 8 min
THE PAPA HANDS EXPLAINER
See the story in motion.
Watch how Papa Hands connects customers, field teams and business operations.
Starts muted. Use the player controls to turn on sound.
Capture site information
Photos, notes and evidence in one place.
Complete service reports
Clear checklists. Confident handovers.
Built for field teams
Everything you need, wherever you work.
BUILT FOR EVERYONE
One platform.
Many roles.
Tailored tools for every part of your business, from office to field.
Explore all rolesTechnician
Accept jobs, capture evidence and complete service reports.
Company admin
Manage customers, jobs, employees and company operations.
✓
Customer
Request help, follow progress and review the service.
Platform owner
Oversee companies, subscriptions and central ERP records.
24Jobs today
18Completed
6In progress
Job locations
Recent activity
✓Job completed
▤Report submitted
↗New job assigned
9:41 ● ▰
Hello, Viktor.
Here’s your day, at a glance.
Today (3)Upcoming
09:00Boiler inspectionCentral Sofia
11:30RepairRiverside House
14:00MaintenanceOakwood Apartments
SMARTER OPERATIONS
Everything you need in one place.
Jobs, customers, teams and reports — connected across company CRM, customer and technician apps, and Papa Hands central ERP.
- Connected job-status updates
- Guided requests, digital forms and reports
- Team availability and dispatch
- Central billing and business visibility
ONE CONNECTED JOURNEY
From “can you help?” to “all done.”
The right information reaches the right person at every step.
Request
The customer selects a service, answers guided questions and attaches a photo.
Dispatch
The dispatcher reviews the request and assigns a suitable, available technician.
Deliver
The technician updates progress, completes checks and submits evidence and a report.
Complete
The customer confirms, pays and rates. The platform owner synchronizes records to ERP.
✓BEYOND THE SERVICE VISIT
A bigger picture. A clearer business.
Separate workspaces, connected records. Each company keeps its own people, customers and jobs.
One central Papa Hands ERP
Company registrations, subscription billing, invoices and business records in the platform owner’s workspace.
Explore ERP →Commerce, connected to service
Browse products, manage merchant orders and connect an installation request to a service job.
Explore commerce →A clearer claims journey
Link service evidence to insurance claims and follow partner decisions in one connected workflow.
Explore claims →BUILT FOR TEAMS WHO CARE
Better service.
Happier people.
Less chasing. More clarity. A helping hand for everyone involved.
Book a demo7Connected roles
4Purpose-built workspaces
1Complete service journey